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Does the VSO have a duty to keep my information private?

Produced by Veterans Legal Clinic Legal Services Center of Harvard Law School
Created August 2018
Yes. The VSO must keep your information private and confidential. The VSO can ask you to sign a release to contact other agencies and get information about you to figure out whether you qualify for benefits. For example, the VSO might contact the Department of Revenue and the Department of Transitional Assistance. The VSO can access criminal records only if certified under the Criminal Offender Record Information (CORI) law.
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Chapter 115 Benefits for Veterans and their Dependents

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