You are here

Does DTA send texts or leave voicemail?

Alert

DTA made a number of changes and suspended a number of rules during the COVID-19 pandemic. The Guide notes in red when a rule was suspended during the pandemic.

Produced by Deborah Harris and Betsy Gwin, Massachusetts Law Reform Institute
Reviewed December 2022

Text Messages. DTA texts important messages, including general information and information specific to your case. You can opt out by replying to the text. You will continue to get all paper notices and forms by regular mail in addition to text messages.

Voicemail. You can authorize DTA to leave detailed messages about your case on your phone. You will continue to get all paper notices and forms by regular mail in addition to the voicemail messages. You can opt out at any time.

Find Legal Aid

You may be able to get free legal help from your local legal aid program. Or email a question about your own legal problem to a lawyer.

Your Local DTA Office

Ask a Law Librarian

If it's
Monday-Friday
between
9am and 4pm