What happens after I apply?

We are in the process of updating the SNAP Advocacy Guide, so some of the information is no longer current.  In the meantime, you can read or download a pdf of the 2022 guide from www.masslegalservices.org/FoodStampSNAPAdvocacyGuide

Produced by Patricia Baker and Victoria Negus, Massachusetts Law Reform Institute
Reviewed January 2020

Signing a SNAP application is the 1st step! There are 2 more steps:

  1. an interview with a DTA worker (see Does DTA Have to Interview Me?) and
  2. sending proofs not sent with your application (see What Proofs do I Need?).


Once DTA verifies your identity, DTA should also send you an EBT card and PIN in the U.S. mail – sent in two separate envelopes. It can take about 5-10 days to arrive in the mail. Your EBT card will not have any benefits on it until DTA approves your SNAP case. If you already have an EBT card, you do not need a new one.

If you do not receive an EBT card promptly, contact the DTA Assistance Line, Ombuds Office or an advocate. See What is an EBT card, how do I use SNAP benefits, and where can I shop? on how to access your EBT benefits.

DTA Online Guide Section: SNAP > Application Processing > SNAP Application Processing > Issuing An EBT Card

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