You are here

COVID-19 and SNAP Supplements: What you need to know

Produced by Massachusetts Law Reform Institute
Reviewed May 7, 2021

The Department of Transitional Assistance (DTA) is now issuing extra emergency SNAP (food stamp) supplements to ALL SNAP households to help buy food during the pandemic crisis. Congress approved special SNAP supplement benefits in response to the COVID-19 pandemic.

Will I get extra SNAP benefits?

Yes! All households will get extra SNAP. Your total SNAP benefits will be at least the maximum benefit amount for your household. Many people with very low income or high expenses will get even more (up to $95 more than the max)!

If I qualify for extra SNAP, when will I get it?
⇒ Extra SNAP will be put on cards on the second business day of the following month(for example, extra September SNAP will be issued around October 2).

⇒ Eligible households will get extra SNAP payments on their EBT card each month until the state and federal public health emergency ends.

How do I learn how much I get in SNAP and if I get extra SNAP?

  • DTA will not send you a notice if you get extra SNAP. Check your balance and your monthly SNAP benefit amount by:
    • Going on the DTA Connect mobile app or DTAConnect.com.
    • Calling the DTA Assistance Line at 877-382-2363. Enter your SSN/year of birth to hear an automated messaged with your monthly SNAP amount.
    • Call the EBT Customer Service number to check your balance: 800-997-2555 (thenumber on the back of your EBT card).
  • If you have urgent questions for a DTA worker, you can also call the DTA Assistance Line. 

What if I need help food shopping?

Any member of your household can use the SNAP EBT card to food shop. Their name or picture does not need to be on the card. You can also give your EBT card temporarily to a trusted friend or relative to food shop for you. The store should not inspect the card or refuse to serve any customer with an EBT card and PIN.

What if I do not get SNAP?

If you are low-income we encourage you to apply. If you are approved, you may also qualify for an extra SNAP payment. To apply:

  • The fastest way to apply is to apply online/on your smartphone at DTAConnect.com
  • Go to Mass.gov/SNAP to print a paper SNAP application and learn where to send it.
  • Call DTA: 1-877-382-2362 to apply by phone.
  • Or, call the Project Bread FoodSource Hotline at 1-800-645-8333 to apply over the phone.
  • Go in person to a DTA office. 

What if I need meals for my school age children?

While schools are closed, many school districts are providing pre-packaged school meals for children. To find out what your school district is doing and when you can pick up meals, go to: projectbread.org/COVID-19. Also, children who  are approved for free or reduced-price meals may be eligible for Pandemic EBT. benefits, likely in April or May or in both months. More details to follow.

What other resources can help me?

➢ DTA COVID-19 information and FAQ: Mass.gov/DTA/COVID-19

➢ For help with emergency food resources in your community:

 

Find Legal Aid

You may be able to get free legal help from your local legal aid program. Or email a question about your own legal problem to a lawyer.

DTA Benefits & COVID-19 Training

Ask a Law Librarian

If it's
Monday-Friday
between
9am and 4pm