You are here

Help with food and cash during COVID-19

Reviewed oct 2021

The Department of Transitional Assistance (DTA) offices are open for limited in person services. 

You can visit DTA to apply, submit paperwork, and more. If you need an emergency EBT card in person and DTA does not agree to issue you a card in person, contact [email protected]

 

You can still conduct business with DTA :

Apply for SNAP

  • online
    use DTAConnect.com
  • fax:
    DTA Document Processing Center
    (617) 887-8765
  • mail:
    DTA Document Processing Center
    P.O. Box 4406
    Taunton, MA 02780 or
  • phone:
    Call DTA at 877-382-2363. Press "7" after the introductory message to reach a worker. Say you want to apply by phone 
  • through a SNAP Outreach Provider Call:
    Project Bread (800) 645-8333
    The Food Bank of Western MA (413) 247-9738
    The Greater Boston Food Bank (617)427-5200, or
    Other MA SNAP outreach partners: Mass.gov/snap-outreach.
  • In person 

Apply for TAFDC or EAEDC cash assistance

EBT Cards

If you need a new or replacement EBT card, you can ask DTA to mail you one by using the automated DTA Assistance Line (877) 382-2363 or through your account on DTAConnect.com. You can also ask a case manager for a card.  If you need an emergency EBT card in person and DTA does not agree to issue you a card in person, contact [email protected]

Follow DTA on Twitter @DTA_Listens
For more information visiit Mass.gov/DTA

Massachusetts Pandemic EBT (MA P-EBT)

Pandemic EBT is a special food benefit for families whose children qualify for free or reduced price school meal when kids are learning remotely due to the pandemic. PEBT is also for certain kids under 6 who are part of households enrolled in SNAP. 

Using your P-EBT card does not impact you or your child’s immigration status. The public charge rule does not apply to P-EBT benefits.

Visit MAP-EBT.org to learn more. 

Find Legal Aid

You may be able to get free legal help from your local legal aid program. Or email a question about your own legal problem to a lawyer.

DTA Benefits & COVID-19 Training

Ask a Law Librarian

If it's
Monday-Friday
between
9am and 4pm