Help with food and cash during COVID-19

The Department of Transitional Assistance (DTA) offices are open for limited in person services. 

You can visit DTA to apply, submit paperwork, get an EBT card, have a SNAP application interview, and more. If you need an EBT card in person and DTA does not agree to issue you a card in person, contact [email protected]

You can still conduct business with DTA without going to an office:

• For SNAP: Call the DTA Assistance Line (877) 382-2363
• For TAFDC/EAEDC: Call your case manager's regular phone number
• Visit DTAConnect.com
• Download and use the DTA Connect Mobile Application
• Go in person to a DTA office 

Apply for SNAP

• online: 
  use DTAConnect.com
• fax:
  DTA Document Processing Center
  (617) 887-8765
• mail:
  DTA Document Processing Center
  P.O. Box 4406
  Taunton, MA 02780 or
• In person at an office
• phone:
  Call DTA at 877-382-2363. Press "7" after the introductory message to reach a worker. Say you want to apply by phone 
• through a SNAP Outreach Provider Call:
  Project Bread (800) 645-8333
  The Food Bank of Western MA (413) 247-9738
  The Greater Boston Food Bank (617)427-5200, or
  Other MA SNAP outreach partners: Mass.gov/snap-outreach. 

Apply for TAFDC or EAEDC cash assistance

• Online DTAConnect.com, or
• Call your local DTA office to do a phone application for TAFDC or EAEDC cash assistance.
• In person 

To get an EBT Card

• Go to a DTA office 
• Use DTA Connect or DTAConnect.com
• Follow the prompts for reporting a lost/stolen EBT card on the DTA Assistance Line at 1 877 382 2363 (once entered SSN and year of birth), 
• Speak with a DTA worker to request one by calling the DTA Assistance Line, or cash case manager if getting TAFDC/EAEDC, or 
• Call EBT Customer Service at (800) 997-2555

Follow DTA on Twitter @DTA_Listens
For more information visiit Mass.gov/DTA

Massachusetts Pandemic EBT (MA P-EBT)

Pandemic EBT is a special food benefit for certain families whose children qualify for free or reduced price school meals. PEBT is also for certain kids under 6 who are part of households enrolled in SNAP. 

Using your P-EBT card does not impact you or your child’s immigration status. The public charge rule does not apply to P-EBT benefits.

Visit MAp-EBT.org to learn more.