Site Search:

The Appeal Process

 

Do I get a notice if I am denied housing?

Yes. If you have been denied public or subsidized housing, you must get a written notice telling you that you have been denied.1 Read this notice very carefully. It must state the reason that you have been denied housing and tell you the deadline by which you can challenge this denial. You have a right to challenge (appeal) a denial.

This appeal may be called a conference, hearing, or informal hearing or review. Whatever it is called, this hearing will be your chance to have the housing authority or subsidized landlord's decision reconsidered. To get a hearing, you must request a conference or hearing within the time frame stated in your letter.

Note

If you have a disability, you can request a reasonable accommodation to your disability so that you can live in the building. This request for a reasonable accommodation should be written and submitted along with your request for an appeal hearing on your denial. See Reasonable Accommodations for more information about reasonable accommodations.

How much time do I have to challenge a denial?

A denial letter must tell you the deadline by which you can challenge (appeal) the housing agency or subsidized landlord's decision. The rules about deadlines are different for different types of housing.

Important

Save the envelope the decision came in; the postmark will show when it was actually mailed and it will be assumed that you received it 3 days later.

State public housing

If a housing authority turns you down for state public housing, you have the right to request a conference within 20 days of the date of the denial letter.2 If you request a conference, it should be held within 30 days of the housing authority's receipt of your request.

Federal public housing

You must request an informal hearing in writing within a reasonable time, which is usually stated in the denial letter.3 If there is no time specified in the letter, you should give your written request to the housing authority as soon as possible after you get the denial letter. Each housing authority's Admissions and Occupancy Plan should say what the deadline is for filing appeals of denials.

Vouchers

If a housing authority denies your application for a Section 8 voucher, the denial notice must tell you how to get an informal review.4 The notice should include information about the deadline. Each housing authority's Section 8 Administrative Plan should say what the deadline is for filing an appeal of a denial.

If a housing authority denies your application for an MRVP voucher or for an AHVP voucher, your rights to appeal the denial are the same as the rights of state public housing applicants (see above).

Multifamily housing

If you are denied federal multifamily housing that is not overseen by MassHousing, you have 14 days to respond in writing or to request a meeting to discuss the denial.5

If you are denied multifamily housing overseen by MassHousing, you can request a conference by sending the owner or management a written letter within 5 working days after you receive the denial letter.6 They will then schedule a conference within 15 days from the date of the notice.

How do I challenge a denial of public housing?

State public housing

You can challenge (appeal) the denial of state public housing by requesting, in writing, a conference. See Sample Letter Requesting a Hearing RTF. In making its decision to accept or deny your original housing application, the housing authority must consider such factors as:

  • The severity of the potentially disqualifying conduct.
  • The amount of time that has passed since the misconduct.
  • The degree of danger to the health, safety, and security of others.
  • The degree of danger, if any, to other tenants, their possessions, or the housing development if the conduct recurred.The disruption and inconvenience which recurrence would cause the housing authority.
  • The likelihood that your behavior in the future would be substantially improved.7

In short, the housing authority must weigh your past bad conduct against the mitigating circumstances. If it decides to accept your application, it must be reasonably certain that you will not engage in any similar bad conduct in the future.

You must make a request for a conference within 20 days of receiving a denial letter. At the conference, the housing authority must either tape-record the proceedings or take accurate notes.8 You can also tape-record the hearing and take notes. Within 15 working days after the conference, the housing authority notifies you in writing of its decision.9

Before and at the conference, you have the right to examine the documents that the housing authority used in making its decision to deny you.10

If the housing authority still denies your application, you can request a reconsideration of the decision, in writing, within 14 days of the date that the decision from the conference was mailed to you. You should include in your request any new relevant information. The housing authority will not have a reconsideration hearing; it will look only at the new information you presented.11

Instead of filing a request for reconsideration, or if the housing authority still denies you after the reconsideration, you can appeal the denial to the Department of Housing and Community Development (DHCD). You must mail your written request for review and a hearing to DHCD within 21 days of the date on when the negative decision was mailed to you.12 DHCD will contact you and the housing authority to arrange a date for the hearing, which may be held at the local housing authority for everyone's convenience. This is a new chance for you to present your case all over again, with new witnesses and new letters of support, even if they were not presented at the housing authority level.13

If you still lose at the DHCD level, you have the right to have the DHCD decision reviewed by the Superior Court. You must file your written request for judicial review of the agency decision within 30 days of your receipt of the DHCD decision.14

Federal public housing

You can challenge the denial of federal public housing by requesting, in writing, an informal hearing. See Sample Letter Requesting a Hearing RTF. You must make this request within a reasonable time, which is usually stated in the letter. The housing authority must consider when the unfavorable behavior occurred and how serious it was. It can consider factors which might show that your future behavior will be better. Examples of these factors include evidence of rehabilitation and evidence of your willingness to go to appropriate social service and counseling programs.15

If you lose your informal hearing, you have no more appeals at the housing authority level. The only way for you to challenge the denial after losing your informal hearing is to sue the housing authority in court.16

How do I challenge the denial of a Section 8 voucher?

You can challenge the denial of a Section 8 voucher by requesting, in writing, an informal review. The deadline for requesting such review varies among housing authorities, and should be contained in their Administrative Plans. Your denial letter should also spell out the deadline for appealing. At this informal review, you can tell the housing agency why you disagree with its denial of your application. You will have the opportunity to explain why you think that their information is incorrect or why you think you would be a good tenant in spite of the negative information about your tenant history.17

The housing authority can consider the seriousness of the bad behavior, how deeply your family was involved in the bad behavior, the disability of a family member, and the effects of the denial on other family members who were not involved in the bad behavior.18

A housing authority can change a denial into an acceptance for the Section 8 program if you show sufficient evidence that the members of your household are not currently engaged in criminal activity and have not engaged in such activity for a reasonable period of time. You can give the housing authority a statement that you have not engaged in, and are not currently engaging in, the criminal activity, and the statement should be supported by information from people such as a probation officer, a landlord, neighbors, social service agency workers, and by criminal records.19

After the informal review, the housing authority has to send you a notice telling you its final decision. If you lose the informal review, there are no more appeals within the housing authority unless the housing authority's Section 8 Administrative Plan specifically provides for another hearing. If you still want to try to get Section 8, you would have to bring a lawsuit against the housing authority in court if you believe there are sufficient grounds.20

Whom do I meet with to challenge a denial?

The purpose of challenging a denial is to have someone reconsider the housing authority's or subsidized landlord's decision. This is your opportunity to address various concerns raised in the denial letter, show them that certain information was not correct, provide them with documentation that is needed, and explain why you think you would be a good tenant, despite any negative information that may have come up during the application process. Whom you will meet with during your hearing varies depending on what type of housing you have been denied.

Public housing

If you have applied to state or federal public housing, the conference is run by the housing authority's executive director or someone the director appoints.21

Vouchers

If you have applied for a Section 8 voucher, the informal review is a meeting with someone at the housing agency where you applied. That person cannot be the person who made the decision to deny you housing or someone who works for that person.22

If you have been denied an MRVP voucher or an AHVP voucher, the state public housing rules apply (see above).

Multifamily housing

If you have applied for state or federal multifamily housing that is overseen by MassHousing, a MassHousing conference officer will conduct the conference.

If you have applied for multifamily housing that is not overseen by MassHousing, the meeting or review of your request to review a denial of housing must be conducted by a member of the owner's staff who did not make the decision to reject you. You can choose either to present your case at a hearing or to have the owner review the written materials that you have sent in.

How do I challenge the denial of multifamily housing?

Federal multifamily housing

If you have been denied federally funded multifamily housing, you have 14 days to respond in writing or to verbally request a meeting to discuss the rejection. Your request should be in writing. If you are disabled, you can tell this to the owner and request that she make a reasonable accommodation to your disability so that you could live in the building.23

If you meet with the owner about your denial, or if you submit a written statement, the meeting or review of your statement must be conducted by a member of the owner's staff who did not make the decision to reject you.The property owner must consider factors such as:

  • How involved the applicant was in the bad behavior,
  • How serious the offense was,Whether the person has been rehabilitated,
  • What effect accepting or rejecting a family for housing will have on the innocent household members, and
  • Whether the person has participated in social service programs.24

If you appeal the rejection, the owner must give you a written final decision within 5 days of your written statement or meeting.25 If you lose at this level, there is no further review by the owner. The law is very unclear about what kind of court review of the decision you might be entitled to.

State multifamily subsidized housing

If an owner or manager of multifamily subsidized housing funded through MassHousing (formerly MHFA) denies your application, the owner must send you a written notice which says why you were denied.26 You can request a conference by sending the owner or management a written letter within 5 working days after you receive the denial letter.27 They will then schedule a conference within 15 days from the date of the notice. You will get a letter telling you when and where to appear for the conference.

A MassHousing conference officer will conduct the conference. The management will explain why they denied your application and present whatever evidence they have. They can talk only about the reasons they included in the denial letter. You should present any evidence that you have and you should explain why you think your application should not be denied.

If the MassHousing conference officer decides that the owner had the right to deny your application, you will get a written decision, which you can appeal in writing within 5 working days to the Senior Management Officer at MassHousing for a further review. You will then get a written decision from this review. There is no further administrative review (that is, review within MassHousing) of the decision. If you still want to challenge it, you will have to sue in court.

Note

Remember that if you have a disability and you think you were denied housing because of your disability, you should request a reasonable accommodation in addition to requesting a review of the denial. The housing provider should respond to your reasonable accommodation request. See Reasonable Accommodations for more information about this.

Endnotes

1 State: Public housing and Alternative Housing Voucher Program: 760 C.M.R. § 5.05(3). Federal public housing: 24 C.F.R. § 960.208; Section 8: 24 C.F.R. § 982.554(a).

2 760 C.M.R. § 5.13(1)(b).

3 24 C.F.R. § 960.208(a).

4 24 C.F.R. § 982.554(a).

5 HUD Multifamily Occupancy Handbook 4350.3 CHG-1 (Aug. 2004), Chapter 4.

6 MHFA Model Tenant Selection Plan, REV 2:00, Part C, found at MassHousing.

7 760 C.M.R. § 5.08(2).

8 760 C.M.R. § 5.13(1)(g).

9 760 C.M.R. § 5.13(2).

10 760 C.M.R. § 5.13(1)(e).

11 760 C.M.R. § 5.13(3).

12 760 C.M.R. § 5.13(4); Madera v. Sec'y of EOCD, 418 Mass. 452 (1994).

13 See Madera v. Sec'y of EOCD, 418 Mass. 452 (1994), in which the Supreme Judicial Court held that applicants for state-funded public housing have a constitutionally protected property interest in their eligibility for such housing and therefore are entitled to challenge the denial of their applications in adjudicatory hearings before the Executive Office of Communities and Development (now the Department of Housing and Community Development).

14 G.L. c. 30A, § 14.

15 24 C.F.R. § 960.203(d).

16 Judicial review of a denial of federal housing can be brought under G.L. c. 249, §4, by means of certiorari, which has a 60-day statute of limitations, or by a Section 1983 action, which has a three-year statute of limitations. Generally, certiorari is necessary only as a back-up to a Section 1983 claim in case the court sees the claim not as one of noncompliance with federal law, but as one of failure to comply with agency procedures and policies.

17 24 C.F.R. § 982.554(b)(2).

18 24 C.F.R. § 982.552(c)(2)(i).

19 24 C.F.R. § 982.553(a)(2)(ii)(c).

20 24 C.F.R. § 982.554(c).

21 760 C.M.R. § 5.13(1)(f).

22 24 C.F.R. § 982.554(b)(1).

23 HUD Multifamily Occupancy Handbook 4350.3 CHG-1 (Aug. 2004), see generally Chapter 2.

24 Federal multifamily housing: 24 C.F.R. § 5.852(a) and (c); Section 8 moderate rehabilitation program: 24 C.F.R. § 882.518(b)(3); HUD Multifamily Occupancy Handbook 4350.3 CHG-1 (Aug. 2004), Chapter 2.

25 HUD Multifamily Occupancy Handbook 4350.3 CHG-1 (Aug. 2004), Chapter 2.

26 MHFA Model Tenant Selection Plan, REV 2:00, Part C, found at MassHousing.

27 Id.


Produced by Massachusetts Law Reform Institute
Last updated December 2009


  • English
  • en español
  • На русском языке 
  • Tiếng Việt
  • Kreyole
  • Português
  • 中国人

Find Legal Aid

You may qualify for free legal assistance from your local legal aid program.

If you are seeking a free attorney,  Find Legal Aid

Get Help Now

Go to LiveJustice where you can send an e-mail to a lawyer about your housing problem.